Privacy Policy
This Privacy Policy explains how bastonvintage.com (“we”, “our”, or “the Site”) collects, uses, and protects your personal information when you visit our website or place an order.
1. Contact Information
If you have questions about this policy, need clarification about our data practices, or wish to submit a privacy-related request, you can reach us at:
Bastonvintage@outlook.com
2. Information We Collect
We gather several types of personal information to operate our store, process your orders, and improve your experience.
A. Device Information
Purpose:
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To ensure the Site loads correctly
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To analyse browsing behaviour and improve performance
How it’s collected:
Automatically through cookies, tags, web beacons, and similar technologies.
Examples of data collected:
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Browser type and version
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IP address
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Time zone
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Cookie data
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Pages/products viewed
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Search terms
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Interaction with our Site
Shared with: Shopify, our ecommerce provider.
B. Order Information
Purpose:
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To fulfil your order
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To process payments
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To arrange shipping
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To send order confirmations and invoices
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To communicate regarding purchases
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To perform fraud checks
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To share promotions or offers based on your preferences
How it’s collected:
Provided directly by you during checkout.
Examples of data collected:
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Full name
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Billing and shipping address
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Payment details
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Email address
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Phone number
Shared with: Shopify for processing orders.
C. Customer Support Information
Purpose:
To provide assistance, respond to inquiries, and resolve issues.
How it’s collected:
Information shared by you when contacting customer support.
Examples of data collected:
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Name
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Contact details
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Order details
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Any other information you choose to provide
3. Minors
Our Site is not designed for individuals under 18. If you believe a child has submitted personal information, please contact us so we can remove it.
4. How We Share Personal Information
We may share personal information with third-party service providers to operate our business, comply with legal obligations, or prevent fraud.
Examples include:
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Shopify (store hosting & payment processing)
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Authorities requesting information under applicable laws
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Advertising or analytics providers (explained below)
5. Behavioural Advertising & Analytics
We may use your information to display personalised ads or measure marketing performance.
Examples:
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Google Analytics (website analytics)
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Advertising partners using cookies to track browsing and purchases
You can manage or opt out of personalised advertising through:
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Facebook
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Google
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Bing
(or see the Digital Advertising Alliance opt-out portal)
6. How We Use Personal Information
We use your information to:
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Display products
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Process payments
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Ship and deliver orders
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Communicate updates, offers, and support messages
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Maintain and improve our Site
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Comply with legal requirements
7. Legal Basis Under GDPR
If you are located in the EEA, we may process your information under:
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Consent
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Contract performance
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Legal obligations
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Vital interests
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Public interest tasks
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Legitimate business interests (not overriding your rights)
8. Data Retention
We keep your information as long as needed to fulfil the purpose for which it was collected, unless you request deletion.
9. Automated Decision-Making
We do not use automated decision-making that has significant legal effects.
Shopify may use limited automated tools (e.g., temporary fraud prevention IP/credit card blacklists).
10. Cookies
We use cookies to:
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Remember your preferences
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Enable core store functionality
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Improve your browsing experience
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Support analytics and advertising